1. Introduction

Alpha Transit LLC ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the business and personal information of our motor carrier clients, drivers, and website visitors. This Privacy Policy describes how we collect, use, and safeguard your data when utilizing our administrative logistics management and clerical dispatch services.

2. Information We Collect

In the course of providing B2B back-office management and load coordination services, we collect:

  • Carrier & Business Credentials: Legal company name, USDOT & MC operating authority numbers, Certificate of Insurance (COI), W-9 form, and Notice of Assignment (NOA).
  • Contact Information: Names, corporate addresses, phone numbers, and email addresses of fleet owners and designated dispatch contacts.
  • Equipment & Fleet Specifications: Truck numbers, trailer specifications, equipment dimensions, and geographic preferred lanes.
  • Billing & Payment Information: Payment card details, billing address, or ACH bank details processed directly and securely via Stripe. We do not store raw credit card numbers on our local servers.

3. How We Use Your Information

Collected information is strictly utilized to deliver contractual administrative services:

  • Setting up carrier profiles with licensed freight brokers and shippers upon carrier authorization.
  • Negotiating freight rates and confirming load scheduling details.
  • Generating and delivering weekly administrative management invoices.
  • Complying with regulatory obligations and preventing fraudulent transactions.

4. Information Sharing & Third Parties

We do NOT sell, rent, or trade your personal or business data to third-party marketers. Information is shared solely with:

  • Freight Brokers & Shippers: Carrier packets and insurance certificates submitted solely for carrier setup and rate confirmation execution.
  • Authorized Payment Processors: We use Stripe, Inc. for secure electronic billing. Stripe handles financial data under industry-leading PCI-DSS Level 1 compliance.
  • Legal & Regulatory Authorities: When required by lawful court order, subpoena, or federal regulatory requirement.

5. Data Security

We implement commercial-grade administrative, technical, and physical security measures, including 256-bit SSL encryption, restricted staff access protocols, and secure cloud storage to protect your carrier records from unauthorized access, loss, or alteration.

6. Cookies & Tracking Technologies

Our website uses standard session cookies to analyze web traffic, enhance page performance, and ensure secure form submissions. You can choose to disable cookies through your individual browser settings without affecting core website accessibility.

7. Data Retention & Carrier Rights

We retain operational records for the duration of the active service relationship and as mandated by applicable tax and accounting regulations. Carriers may request review, correction, or deletion of their non-statutory records by writing to our privacy desk.

8. Contact Us Regarding Privacy

For inquiries regarding this Privacy Policy or your corporate data, please contact:

Alpha Transit LLC — Privacy & Compliance Officer

2401 W Airport Fwy, Suite 120, Dallas, TX 75261, USA

Phone: +1 (719) 309-3099

Email: dispatch@alphatransitllc.com